Job Description
The Virtual Assistant will handle day-to-day administrative tasks, client communication, and scheduling to ensure our operations run smoothly. This is a remote position requiring excellent communication skills, professionalism, and a proactive attitude. Excellent English.
Key Responsibilities:
- Reception & Communication:
- Answer incoming calls and route messages to the appropriate team member
- Respond to client inquiries via phone and email promptly and professionally
- Greet and assist virtual meeting attendees via Zoom or similar platforms
- Scheduling & Calendar Management:
- Schedule and confirm appointments, meetings, and site visits using g-suite.
- Maintain an organized and up-to-date company calendar
- Send reminders and follow-ups to clients and internal staff
- Email Management:
- Monitor, sort, and prioritize incoming emails
- Draft, proofread, and send correspondence as directed
- Ensure timely responses to client and vendor emails
- Data Entry & Recordkeeping:
- Enter and update client and project information in CRM or project management software (Google Excel sheets)
- Maintain organized digital filing systems (Ensure reports are getting filed).
- Assist in formating word document reports, excel spreadsheets, and other documents
Qualifications:
- Previous experience as a Executive Assistance, Virtual Assistant, Administrative Assistant, or Receptionist preferred
- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Proficiency in Microsoft Office, Google Workspace, and common scheduling tools
- Ability to handle sensitive information with discretion
- Self-motivated, reliable, and able to work independently
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