IT Specialist

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

BrainStation is a global leader in digital skills training and workforce transformation. As an IT Specialist, you will manage level 1 support tickets, facilitate new hire hardware deployment, and assist in maintaining team and office productivity.

Responsibilities

Maintain hardware inventory and manage device repairs
Manage IT tickets in a timely manner to meet SLAs
Research new technology and tools and share those findings with the team
Communicate clearly and effectively with all members of our team

Skills

Google Workspace admin experience required
WiFi and Networking experience is required
Ubiquiti/Meraki hardware and software experience is an asset
IT System Administrator technical degree/background is an asset
Experience with tools such as JIRA, Confluence
Experience with the following platforms: MacOS, iOS, Android
Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management
Experience with SoC2/IT Audit processes

Benefits

Comprehensive Health & Wellness Benefits Package
Socials, Outings & Retreats
Retirement Planning
Parental Leave Program
New Device Allowance
Culture of Learning & Development
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs

Company Overview

BrainStation is a global leader in digital skills training, empowering businesses and brands to succeed in the digital age. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.brainstation.io.

Company H1B Sponsorship

BrainStation has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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