Job Description
Our team is expanding! We have a new opening for a Outbound Call Center Representative - Remote Work - Must Be Resident Of Ohio! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
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Incept is a NE Ohio Top Workplace looking to hire remote or in-house call center employees. Applicants MUST reside in Ohio. You will be trained on an initial program and then considered for transfer to a variety of programs all with a common goal: to provide exceptional customer service that strengthens the relationship at each touch point. This customer service representative role is phone based (both inbound and outbound).Programs we are currently hiring for are:
ΓΒ Order ProcessingΓΒ inbound calls from customers looking to place orders
Other programs you may be considered for in the future: (dependent on schedule, skill set and client need)
ΓΒ Customer Service ΓΒ inbound/outbound calls assisting customers
ΓΒ Blood Donor Recruiter - Inbound/outbound calls & texts to schedule appointments for future blood donations and provide reminders
ΓΒ Cross Selling ΓΒ Outbound calls to previous or current customers offering additional products of interest.
What We Offer:
We are dedicated to creating a positive environment that encourages individuals to work towards being the best version of themselves.
Incept offers a variety of benefits to help our employees achieve success both at work and in their personal lives:
ΓΒ A great culture - Named a Top Workplace in NE Ohio 12 times
ΓΒ Daily pay options - Have access to your money before payroll
ΓΒ Flexible schedules - Ability to take time off for the things you value most
ΓΒ SALT mining - Additional rewards for the hours you are already working
ΓΒ Paid Bereavement
At-Home Work Requirements
To be considered for an at home position, applicants must demonstrate an appropriate technical aptitude and an ability to perform with minimal technical issues and/or downtime. Applicants will be responsible for providing a quiet workspace free of distractions, along with their own equipment meeting minimum standards that will be provided during the application process.
Job Type: Full-time
Pay: $12.00 per hour
Expected hours: 40 per week
Benefits:
ΓΒ 401(k) matching
ΓΒ Health insurance
ΓΒ Paid time off
Shift:
ΓΒ 8 hour shift
ΓΒ Evening shift
Application Question(s):
ΓΒ Yes or No - Are you under the age of 18?
ΓΒ Yes or No - Will you be living in the state of Ohio at the time of your employment?
ΓΒ Yes or No - Have you previously worked for Incept?
ΓΒ If you were referred by an existing Incept employee please provide that employee's name here.
ΓΒ Yes or No - Do you have a Windows operating system? (Note: MACs and Chromebooks are NOT Windows based).
Education:
ΓΒ High school or equivalent (Required)
Location:
ΓΒ Ohio (Required)
Work Location: Remote Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now