Know Your Client Case Manager - Associate

Deutsche Bank is a leading global investment bank providing financial services worldwide. They are seeking a Know Your Client Case Manager to manage and coordinate KYC due diligence activities for client relationships, ensuring compliance with internal policies and regulatory requirements.

Responsibilities

• You will manage the client adoption and onboarding process in partnership with DD analysts, ensuring compliance with global and local regulations and jurisdictions, as well as the Firm’s KYC Policy and Key Operating Standard
• You will use internal and external systems and tools to gather information and conduct risk-based assessments of clients, including identification, plausibility, validation, and verification of client information in accordance with the intended nature of business, purpose of the relationship, and source of funds
• You will conduct client outreach in support of KYC operations, ensuring compliance with global and local regulations and jurisdictions, as well as the Firm’s KYC Policy and Key Operating Standard, including both IDD and initiated outreach
• You will be responsible for managing the work performed to establish the acceptability of the Bank’s clients in a clear and documented manner, enabling the Bank to demonstrate that it has met its regulatory obligations
• You will collaborate with internal stakeholders to support file progress, completion, and overall quality
• You will comply with data protection requirements and client confidentiality restrictions

Skills

• Moderate industry experience in KYC and understanding of Investment Banking products
• Excellent written and verbal communications skills
• Attention to detail, strong analytical and problem-solving skills
• Previous experience working with near and offshore stakeholders
• Proficient with MS Office applications and strong in Excel
• Ability to communicate clear and concise requirements with clients and key stakeholders; translating complex policy requirements into simple and easy to understand terms
• Build and maintain strong working relationships with client onboarding Directors, Team Leads, Lines of Business, Operations, Audit, Compliance, and Technology to ensure consistent quality delivery

Benefits

• Health and wellbeing benefits
• Retirement savings plans
• Parental leave
• Family building benefits
• Educational resources
• Matching gifts
• Volunteer programs

Company Overview

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