Job Description
We are looking for a strong Senior Business Analyst with Process Analyst experience who combines business, technical, and consulting capabilities.
- Responsibilities
- Process modeling expertise – experience using tools like Visio, Lucidchart, Bizagi, etc., and knowledge of BPMN 2.0.
- Consulting mindset – strategic thinking, adaptability, and ability to work independently while guiding small teams.
- Strong business analysis expertise – requirements gathering, process improvement, gap analysis, and workshop facilitation.
- High‑level technical architecture understanding – awareness of system integrations, APIs, enterprise applications, and overall architecture landscape.
- Strong data flow knowledge (critical requirement) – ability to create data flow diagrams, document source‑to‑target mappings, and understand end‑to‑end data movement across systems.
- Heavy documentation experience – ownership of BRDs, FRDs, technical specifications, process models, and structured documentation.
- Enterprise‑level exposure – experience working in large, complex environments with cross‑functional stakeholders.
- Strong client‑facing experience – managing stakeholders, leading workshops, presenting to leadership, and driving consensus.
- Excellent communication skills – clear, structured, and able to translate between business and technical teams.
- Required Qualifications
- Strong consulting mindset with the ability to think strategically, communicate effectively with both technical and non‑technical stakeholders, and adapt quickly in dynamic client environments.
- Proven ability to lead cross‑functional workshops, align diverse stakeholders, and drive consensus in complex enterprise environments.
- Experience with large enterprise system architecture.
- Solid understanding of enterprise architecture principles/framework.
- Proficient in creating both business and technical process models (e.g. ACDs, data flow diagrams).
- Solid business analysis skills with a strong analytical mindset and attention to detail.
- Strong communication skills (written, verbal, presentation, active listening).
- Excellent client interfacing skills, including responsiveness, adaptability, and follow‑through.
- Experience with modeling tools such as Vision. Lucidchart, Bizzdesign, Bizagi, etc., and creating process diagrams leveraging BPMN 2.0 standards.
- Ability to work independently, collaborate effectively with team members, and experience guiding small teams or workstreams.
- Preferred Qualifications
- Telecommunication industry experience.
- Basic understanding of finance and/or accounting principles.
Salary Range: $150,000 to $160,000
Nice to have: Telecom industry experience and basic finance/accounting understanding.
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