Job Description
Legal Operations Manager & Executive Coordinator to CLO US-Remote Who we are Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG. What you’ll do Pindrop’s Chief Legal Officer (CLO) is looking for a talented Legal Operations Manager to play an instrumental role in coordinating and managing smooth operations of a busy in-house legal department serving multiple functions for the company. The Legal Operations Manager will design, implement, and proactively manage processes, systems, and best practices to improve the day-to-day efficiency and effectiveness of the legal team. Additionally, this role will facilitate change, control costs, as well as provide full administrative support to the CLO and serve as a Legal Ambassador to all internal and external parties. • Collaborate with CLO and proactively provide all necessary assistance and support, including managing the daily calendar, internal meetings, travel arrangements, and expense management. • Serve as the Legal Ambassador for the CLO to company business teams, customers, partners, outside counsel and government affairs teams. • Track and manage legal department budget, including coordinating budgets and performance to budget of all outside counsel and tracking accruals. • Perform project and change management, contract management, data analysis and visualization, and process improvement and simplification with respect to all aspects of Legal Department operations. • Develop, lead, track and report on key Legal Department OKRs, contract metrics, and special projects, including as assigned by CLO. • Monitor and effectively summarize key legislative and regulations reports affecting the company. • Develop presentations and provide proofreading and editing of documents suitable for executive leadership distribution. • Develop and maintain internal Legal Department Intranet page and content. • Develop, implement, and enhance a comprehensive departmental strategic communications plan. • Administer, implement, and manage legal technology solutions systems, including contract management system, electronic signature system, and legal research providers. • Manage relationships with Legal Department vendors, interfacing on system capabilities and usage. • Create documentation on use of technology and training for Legal Department staff. • Coordinate with cross-functional teams in connection with audit processes and compliance projects. • Plan internal and external meetings and events. Who you are • You thrive in a fast-paced environment and successfully manage multiple priorities and tight deadlines simultaneously and with little guidance. • You are detail oriented, you are organized, and you have strong and self-driven time and project management skills. • You are an excellent, succinct communicator (both written and verbal) especially with senior leaders and executives. • You are a strategic thinker and love analyzing situations and problem solving even in uncertain situations. • You are professional and act with a high degree of integrity and discretion in handling confidential information. • You are resilient in the face of challenges, change, and ambiguity. • You are optimistic and believe that you can make a problem into a solution. • You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed. • You take accountability, do the things you say you’ll do, under-promise and over-deliver. • You are nimble and adaptable when priorities change and continue to see the “forest through the trees”. Your skill-set: • Bachelor’s degree or equivalent experience required. • Familiarity with legal processes, procedures, and documentation. • Experience with strategically managing a c-level executive’s calendar, internal meetings, travel arrangements, and expense management. • Experience managing department and outside council budgets consistently and reporting on it • Experience in outside counsel management and/or legal operations in a corporate-legal department or large law firm. • Experience collaborating with and supporting high-level executives and law partners. • Pro
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