Job Description
Title: Patient Account Representative Location: West Hartford United States Job Description: VCA Veterinary Specialists of CT is seeking an experienced, passionate veterinary professional to join our hybrid hospital located in West Hartford, CT. Veterinary Specialists of CT incorporates a general practice, specialty hospital, and 24/7 Emergency and Critical Care department all at one location. Our hospital provides a unique culture that values each person's individual skill and personality. We truly are a team with a shared devotion to providing progressive medicine with compassion as a driving force. Job Description: As an extension of the medical and client service team, the Patient Account Representative is the connection between the client, patient, and medical team. This is a great role for someone with strong communication skills looking for an opportunity to move their career forward in the veterinary field. Whether you are an experienced technician or client service representative looking for the next step in your career, our team is ready to partner with you. Job Duties Include: Inputting charges for hospitalized patients; Reviewing treatments plans with owners and explaining the charges; Answering client questions regarding the costs of services; Reviewing financial options and supports with clients; Updating clients on the costs of services and taking additional deposits when needed; Training associates on medical coding; Assisting in creating a streamlined process for the client to provide care for their pet; Being a point of contact for owners while their pets are hospitalized; Gaining clients feedback on services provided and bringing that feedback to the leadership team; Advocating on the clients and patients behalf when needed; Performing routine charge audits to ensure accuracy Job Type: Full Time Pay Range: $22 - $26 depending on experience Shifts: Variable shifts available Reasons you should consider VCA Veterinary Specialists of CT: The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven, and engaged. We work hard to protect our culture and ensure we hire associates that are going to be innovative, collaborative, and support a positive work environment. Ready to grow with a enthusiastic and supportive team? Apply now- We look forward to hearing from you! VCA Total Reward Program: Access to the people and financial resources of a large veterinary community Growth & leadership opportunities Medical, Dental & Vision Infertility Benefits Career development programs Generous hospital discounts and product discounts Employer-paid life, long and short-term disability insurance Paid vacation and sick time Paid parental leave 401(k) Free mental health resources and wellness subscriptions (Headspace) Referral bonuses Competitive wage If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com Apply tot his job