Patient Services Specialist - Hybrid for Pulmonary (SW Portland)

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

About the position

    Responsibilities
  • Schedule appointments for new and established patients.
  • Obtain and complete insurance information.
  • Answer phones and manage high call volumes.
  • Update patient records as needed.
  • Assist with other duties as assigned.
    Requirements
  • Minimum of 1 year of medical front office experience required; 3 years preferred.
  • Prior experience with EPIC is necessary.
  • Excellent phone skills and customer service abilities are essential.
  • Strong attendance and work ethic are required.
  • Positive attitude and a desire to be a team player are crucial.
  • Ability to communicate professionally and effectively with patients, staff, and providers.
    Nice-to-haves
  • Experience with multi-line phone systems.
  • Knowledge of insurance and referral processes.
    Benefits
  • 401(k)
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Pet insurance
  • Vision insurance
  • Generous Paid Time Off (PTO) + 8 paid holidays
  • Generous 401(k) retirement plan
  • Robust Wellness Programs
  • 70% of Tri-Met pass covered
  • Discounts to local stores and activities

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