Job Description
Are you a licensed and certified Pharmacy Technician who’s passionate about helping people and interested in working from home? Join Express Scripts, a division of Evernorth Health Services and part of The Cigna Group, where we’re transforming health care to be more affordable, personalized, and focused on the whole person. About the Role As a Pharmacy Technician, you’ll support patients and providers by managing prescription intake and clarification. This role is phone- and computer-based, working closely with doctors’ offices and patients to ensure prescriptions are accurate and processed efficiently. Our facilities are closed to the public, providing a secure and focused work environment. Training Period: April 13, 2026 – May 22, 2026 8:00 a.m. – 4:30 p.m. CST | Monday–Friday Post-Training Schedule: 9:30 a.m. – 6:00 p.m. CST | Monday–Friday Key Responsibilities Answer inbound calls from physician offices Take and document verbal prescriptions Accurately enter prescription data into pharmacy systems Respond to physician and patient inquiries Clarify prescription details (dosage, quantity, directions) Manage multiple tasks while maintaining a high level of accuracy and attention to detail Position Requirements Work Location: Work-from-home position; must reside within 75 miles of Memphis, TN. Mississippi and Arkansas residents must work onsite High School Diploma or GED required Active Pharmacy Technician certification (PTCB or NHA) Active Tennessee Pharmacy Technician License Minimum 1 year of experience as a Certified Pharmacy Technician preferred Reliable wired internet connection (minimum 10 Mbps) Strong computer skills, including Microsoft Office, internet, and email use Previous call center experience preferred Dedicated, quiet home workspace Excellent verbal and written communication skills Basic math proficiency Note: A wired Ethernet connection is required. Mobile hotspots or wireless-only connections are not permitted. You may need to purchase an Ethernet cable depending on your setup. What You’ll Love About Working at Cigna Inclusive, supportive culture—bring your whole self to work Medical, Dental & Vision coverage starting Day 1 18 days of Paid Time Off plus 8 paid holidays Employer contributions to HRA and HSA accounts 401(k) with company match Tuition assistance to support your career growth If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
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