Job Description
Remote CNA / MA
Happy Vitals PC
Full-Time | Fully Remote
Compensation: Competitive, based on experience
About the Role
Happy Vitals is seeking a Remote CNA/MA to support our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.
This is a structured, backend clinical support position designed for someone who thrives on accuracy, accountability, and operational excellence in a remote environment.
You will play a critical role in reviewing patient health data, ensuring documentation compliance, and supporting our clinical team in delivering high-quality, technology-enabled care. This position works under the supervision of a Registered Nurse and within clearly defined clinical protocols.
What You’ll Be Responsible For
- Patient Monitoring & Data Review
- Review daily remote patient monitoring data through designated platforms
- Identify abnormal readings based on established protocols
- Escalate findings to the supervising RN according to workflow guidelines
- Documentation & Compliance
- Accurately document patient interactions, outreach attempts, and monitoring data in the EHR
- Ensure documentation supports RPM and CCM program requirements
- Maintain strict adherence to HIPAA and patient confidentiality standards
- Patient Outreach & Care Coordination
- Conduct scheduled wellness check-ins and follow-ups with patients
- Provide reminders and basic care coordination support
- Document all patient communication clearly and compliantly
- Operational Excellence
- Follow standardized workflows and escalation pathways
- Meet established productivity and quality benchmarks
- Participate in quality improvement initiatives
- Support onboarding of new team members as needed
- Who Will Thrive in This Role
- Someone who values structure, clarity, and process
- A detail-oriented professional who takes documentation seriously
- A strong communicator who is confident speaking with patients and clinical staff
- Comfortable working independently in a remote environment
- Accountable, reliable, and responsive
- Motivated by precision and impact
- Qualifications
- Active Certified Nursing Assistant (CNA) or Certified/Registered Medical Assistant (CMA/RMA) required
- Minimum 1–2 years of healthcare experience (RPM, CCM, primary care, home health, or similar preferred)
- Experience working in electronic health record (EHR) systems
- Strong written and verbal communication skills
- High attention to detail and ability to manage multiple priorities
- Bilingual is a plus.
- Role Details
- Full-Time, remote position
- Structured clinical environment with RN supervision
- Backend clinical support function
- High standards for documentation and compliance
- Opportunity for growth within a scaling healthcare organization
Why Happy Vitals?
This role offers the opportunity to contribute meaningfully to patient outcomes in a technology-enabled care model. You’ll be part of a growing healthcare organization that values accountability, clarity, and operational excellence while delivering compassionate, patient-centered care. If you’re disciplined, detail-driven, and motivated by high standards in a remote setting, we’d love to meet you.
Apply Now
Apply Now