Job Description
About the position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claims Supervisor - REMOTE. In this role, you will oversee a team responsible for handling claims efficiently while ensuring adherence to quality standards and enhancing customer service. The role plays a crucial part in achieving the department's goals, requiring dedication and a supportive approach to team management. Your leadership will foster a high-performance environment, providing ongoing training and performance evaluations. As a Claims Supervisor, your expertise in claims procedures will significantly impact the overall effectiveness of the claims team.
- Responsibilities
- Supervises claims staff in their day-to-day operations
- Assists in recruitment, interviewing, and onboarding new staff
- Ensures compliance with Workers’ Compensation laws and regulations
- Facilitates team performance through training and coaching
- Provides technical guidance on claims issues
- Acts as a liaison for resolution of claim-specific requests
- Participates in customer claim reviews and presentations
- Completes additional duties as assigned
- Requirements
- Minimum of 3-5 years of workers compensation claims handling experience
- Bachelor's degree or equivalent experience
- Excellent communication skills, both written and verbal
- Strong leadership and motivational abilities
- Demonstrated customer service skills under pressure
- Proficient in MS Office and technical aptitude
- Effective time management and organizational skills
- Knowledge of claims administration and case management
- Benefits
- Comprehensive benefits package including medical, dental, and vision
- 401K and ROTH 401K options
- Flexible spending account options
- Paid time off
- Opportunity for career advancement
- Supportive work culture
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