[Remote] Copy of Optical Learning Experience Designer

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Optical Training Institute (OTI) is hiring an Optical Learning Experience Designer to create training that drives skill development and measurable on-the-job performance for optical practices. The role involves designing engaging course content, producing multimedia learning, reviewing content for quality, and supporting learners and practice teams.

Design engaging course content
Leverage OTI’s content library and author network to create training that drives skill development and measurable performance improvement for practices
Edit and refine course structure to be clear, concise, and job-realistic, using practical examples engaging elements and realistic training scenarios
Transform static content into interactive learning (decision points, branching scenarios, troubleshooting flows, “what would you do next?” practice)
Ensure learning is mobile-friendly and easy to complete in short sessions
Write and record new course material
Write and record new content when gaps exist in current programs or when technology changes
Produce multimedia learning: short videos, webinars, podcasts, and micro-lessons with scripts, run-of-show plans, and lesson outlines
Build roleplays, scenario banks, and quick job aids that support on-the-job execution
Review content to maintain quality and consistency
Review and improve content from authors and SMEs for technical accuracy, clarity, and consistent instructional voice
Use learner and customer feedback to clarify common confusion points and continuously raise the quality bar
Help strengthen OTI templates, standards, and repeatable production systems
Support learners and practice teams
Answer content and course-experience questions; troubleshoot common learning issues and escalate technical items when needed
Identify patterns from support interactions to inform course priorities and platform/product improvements

Experience teaching optics at the college level or leading optical training in a professional role (or equivalent adult/professional education)
Significant hands-on optical experience, including dispensing and practical application of optical concepts
Experience building and leading training programs (in an academic, retail, or multi-location environment)
Strong writing skills with the ability to make complex topics clear, practical, and learner-friendly
Comfort working directly with customers/learners and handling a portion of customer support responsibilities
Organized, detail-oriented, and able to own outcomes in a fast-paced environment
Learner-obsessed and committed to delivering value through education
High standards for accuracy, clarity, and 'real-world usefulness.'
Strong communicator and relationship builder with high EQ
Growth-minded and energized by improving systems and processes
Operates with integrity, accountability, and professionalism
Excited to contribute to a growing, mission-driven organization
ABO Master or Advanced certification strongly preferred

Optical Training Institute offers ABO-NCLE approved continuing education and exam prep courses for opticians. It was founded in 1989, and is headquartered in Atlanta, Georgia, USA, with a workforce of 11-50 employees. Its website is https://opticaltraining.com.

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