Note: The job is a remote job and is open to candidates in USA. TransTrack Solutions Group is seeking a Human Resources Business Partner (HRBP) who will serve as a strategic and trusted partner to the leaders and employees. The HRBP will proactively anticipate HR-related needs and partner with the broader HR team to design and implement value-added solutions that support business objectives across both business units.
Responsibilities
- Serve as the subject matter expert on all Human Resources policies, including guidance, development, interpretation, and application across TransTrack and Momentm
- Act as a key strategic partner and trusted advisor to people leaders across both business units, demonstrating empathy and sound judgment across all aspects of HR: employee relations, talent management, organizational design, workforce planning, Leave of Absence benefits, and change management
- Champion a coaching culture โ actively coach and develop people leaders and individual contributors at all levels, helping them grow professionally and navigate challenges with confidence
- Assist the Group VP, Human Resources with business unit restructures, organizational design initiatives, and workforce planning efforts for TransTrack and Momentm
- Manage and resolve complex employee relations issues, including conducting thorough, objective investigations and advising people leaders on sensitive matters (e.g., harassment, discrimination, performance management, and terminations)
- Promote a culture of diversity, equity, inclusion and belonging in the workplace
- Process and administer USA/CANADA employee leaves of absences (short-term disability, state leave, FMLA, etc.) while ensuring accuracy and compliance
- Support organizational change initiatives and HR-related projects, working cross-functionally as required
- Maintain in-depth knowledge of employment legislation and regulatory requirements to ensure compliance and mitigate legal risk (U.S. regulations required; Canadian knowledge is a plus)
- Partner with people leaders on talent management activities, including performance management, succession planning, and development planning for key talent
- Create and execute a business-wide training needs assessment; design, facilitate, and evaluate training programs for employees and people leaders across TransTrack and Momentm
- Provide expertise in employee engagement and development by establishing and updating programs, policies, procedures, and tools
- Collaborate with the broader HR Portfolio team to support HR projects, HRIS management, and continuous improvement initiatives
- Collaborate with the Talent Acquisition team to ensure effective and timely recruitment
- Build strong, collaborative relationships with people leaders and employees to improve engagement, morale, productivity, and retention
- Ensure adherence to internal policies, procedures, and documentation standards
- Other duties as assigned
Skills
- Strong business acumen and analytical skills, with the ability to design or improve HR processes and apply metrics to inform decisions
- Demonstrated empathy and emotional intelligence โ the ability to connect with employees and leaders at all levels, understand their perspectives, and navigate sensitive situations with care and discretion
- Genuine passion for coaching and developing people, with a track record of helping employees and leaders grow across all levels of an organization
- Excellent consulting, influencing, and relationship-building skills; able to earn trust quickly and act as a credible strategic partner to senior leaders
- Strong understanding of U.S. employment law; Canadian employment law knowledge is an asset
- Strong technical acumen with experience supporting employees in software and hardware environments
- Ability to manage multiple priorities and complex projects using sound business judgment
- Excellent verbal and written communication skills
- Team-oriented, customer-focused mindset with a positive and professional attitude
- High level of integrity, adaptability, commitment, and performance standards
- Strong organizational, time management, and problem-solving skills
- Proficient in Microsoft Office Suite and related software(s)
- Minimum of four (4) years working knowledge of multiple human resource disciplines
- Progressive experience serving as an HR Generalist or HRBP, supporting people managers and employees across multiple HR disciplines
- Minimum of two (2) years' experience of working with HRIS systems (Workday preferred) to support employee data management, reporting and process improvements
- Experience supporting or leading talent management processes, including performance management cycles, succession planning and professional development planning
- Ability to travel to within the US or Canada for team meetings at minimum, once a quarter
- Prolonged periods sitting at a desk and working on a computer/laptop
- Ability to travel up to 25% of the time (including domestic and international), sometimes for extended periods, which may involve sitting during transit and walking at various locations
- Must be able to lift up to 10 pounds at a time
- Must be able to handle high utilization of hand and wrist dexterity
- Experience supporting HR practices and compliance in both the US and Canadian employment environments
- Professional Human Resources (HR) Certification such as PHR or SPHR is preferred
- Post-secondary education in the area of Human Resources, Business Administration, or related field and/or equivalent combination of education/experience. In lieu of degree, an additional 1 year in an HR related role will be accepted
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