[Remote] IT Specialist

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating in the digital skills training and workforce transformation industry. They are seeking an IT Specialist responsible for managing level 1 support tickets and supporting new hire hardware deployment within the operations team, ensuring timely technical support and maintaining hardware resources.

Responsibilities

Maintain hardware inventory and manage device repairs
Manage IT tickets promptly to meet service level agreements
Research new technologies and share findings with the team
Communicate clearly with all team members

Skills

Experience as a Google Workspace administrator required
WiFi and networking experience required
Experience with MacOS, iOS, and Android platforms
Experience with Ubiquiti/Meraki hardware and software is an asset
IT System Administrator technical degree or background is an asset
Familiarity with tools like JIRA and Confluence
Knowledge of VMWare, specifically Workspace One UEM, Kandji, and FreshService inventory management
Experience with SoC2/IT Audit processes

Benefits

Comprehensive health and wellness benefits package
Socials, outings, and retreats
Retirement planning
Parental leave program
New device allowance
Culture of learning and development
Flexible working hours
Work from home flexibility
Service recognition programs

Company Overview

RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.

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