Job Description
Note: The job is a remote job and is open to candidates in USA. Flipp partners with North American retailers to deliver local promotions and savings, aiming to help shoppers make smarter decisions. As a Junior Salesforce Administrator, you will support the administration and optimization of Salesforce, ensuring a reliable experience for users while collaborating with senior team members on various Salesforce projects.
Responsibilities
- Support configuration of Salesforce
- Assist with user management tasks including user setup, permissions, profiles, and access requests
- Help execute routine administrative tasks and system updates
- Serve as a first point of contact for Salesforce questions and issues, troubleshooting common user issues and escalating complex problems
- Assist with data imports, updates, and cleanup activities to maintain data accuracy and consistency
- Perform routine data audits and help enforce data quality standards
- Assist with gathering and documenting requirements for Salesforce enhancements
- Help maintain technical documentation and internal process guides
- Manage Salesforce projects from requirements gathering through configuration, testing, and deployment, under the guidance of senior team members
- Build and maintain standard Salesforce reports and dashboards
- Support updates to existing reporting based on business needs
Skills
- 1-3 years of experience working with Salesforce in an administrative capacity
- Salesforce Administrator Certification (ADM-201), or actively working toward certification
- Foundational understanding of Salesforce core concepts (objects, fields, page layouts, permissions)
- Exposure to Salesforce configuration, reporting, or user support in a business environment
- Basic experience with Salesforce reports and dashboards
- Familiarity with data management concepts (imports, updates, data hygiene)
- Experience with additional Sales Technology (Gong, ZoomInfo, LinkedIn Sales Navigator) is an asset
Benefits
- Flexible benefits
- Remote-first environment
- Tools and opportunities you need to grow and develop
Company Overview
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