[Remote] Junior Business Analyst

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Keller Postman LLC represents a broad array of clients in litigation and arbitration. They are seeking a motivated and detail-oriented Junior Business Analyst to support day-to-day operations, document business processes, and assist in analyzing and improving system functionality.

Responsibilities

Collaborate with IT and Client Services teams to gather and document system enhancement requests
Assist in writing clear and concise business requirements and documenting them
Help analyze current business processes, identify areas for improvement, and translate business needs into action with support from our Strategic Operations Business Analyst
Support the creation and maintenance of Standard Operating Procedures (SOPs)
Assist in generating and analyzing reports using Excel, Salesforce, and Sigma to support team goals
Participate in User Acceptance Testing (UAT) for new system features and enhancements
Process administrative work including running skip traces and sending SMS blasts
Help develop and update training materials and assist with user training when needed
Provide general project support, including maintaining project timelines and tracking progress, and perform other administrative and analytical tasks as assigned

Skills

Strong analytical thinking and attention to detail
Clear written and verbal communication skills
Willingness to learn and contribute to a team-oriented environment
Basic understanding of documenting processes and using flowcharting tools (e.g., Lucidchart or similar)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to stay organized and manage multiple tasks simultaneously
Bachelor's degree required
Must be able to read, write, and speak fluent English
1 year or more of experience in a business analysis, operations, or project coordination role is preferred
Exposure to Salesforce, Sigma, or similar reporting tools is a plus
Exposure to tools such as Salesforce, Azure DevOps, or Lucidchart is a plus

Benefits

Year-end discretionary bonus
Benefits

Company Overview

Keller Postman LLC is a national law firm that represents a broad array of clients as plaintiffs in complex litigation at the trial and appellate levels. It was founded in 2018, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.kellerpostman.com.

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