Job Description
Note: The job is a remote job and is open to candidates in USA. Riverside Insights is dedicated to empowering educators and enhancing student potential. The Legal Enablement & Success Analyst will manage legal intake processes, facilitate communication between legal and cross-functional teams, and support privacy and compliance operations to ensure efficient delivery of legal services. Responsibilities • Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters • Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members • Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership • Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders • Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution • Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires • Track privacy obligations and maintain proper documentation and recordkeeping • Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries • Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring auditready documentation • Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements • Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy • Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency • Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization • Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows • Maintain legal process documentation, system configurations, templates, and knowledge repositories Skills • Bachelor's degree or equivalent practical experience; paralegal certificate a plus • 3+ years of paralegal, legal operations, or contract management experience, preferably in a corporate legal department • Experience with legal systems such as CLM or legal intake tools and maintaining data integrity and reporting • Familiarity with data privacy concepts including DPAs, FERPA, COPPA, GDPR, or state privacy laws • Strong organizational and prioritization skills with the ability to manage multiple deadlines • Excellent written and verbal communication skills • High attention to detail and accuracy • Experience in technology, SaaS, or education technology environments • Prior work with contract management systems or workflow tools • Demonstrated ability to work crossfunctionally and build collaborative relationships • Comfort working in a fast paced, evolving environment Benefits • Medical, Dental, and Vision plans • Company paid basic life and AD and D insurance • Company paid long-term disability • Paid Parental Leave • Supplemental life insurance options • Company paid Employee Assistance Program (EAP) • Retirement plan with discretionary company matching • Flexible Spending Account (FSA) and Health Savings Account (HSA) options • Premium subscription to Calm for employee and dependents • 33 days of company paid time off (PTO, Holidays, Wellness Days) • Flexible work arrangements • Tuition Reimbursement Program • Company orientation and 30, 60, 90 Day Onboarding Company Overview • Riverside Insights is a provider of educational and clinical assessments that play a key role in helping individuals elevate their learning. It was founded in 2018, and is headquartered in Itasca, Illinois, USA, with a workforce of 201-500 employees. Its website is Apply tot his job
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