Job Description
Note: The job is a remote job and is open to candidates in USA. ExecutivePlacements.com is a job portal that connects candidates with various employment opportunities. They are seeking a Healthcare Team Lead to guide a remote team of Benefit Verification Specialists, ensuring productivity and service quality during peak operational cycles. Responsibilities β’ Monitor quality metrics and escalate issues per established protocols β’ Assist in onboarding, training, and developing seasonal team members β’ Collaborate with supervisors to improve processes and training content β’ Ensure productivity, service quality, and team readiness during the busiest cycle of the year supporting access to care for patients nationwide. Skills β’ 2+ years in specialty pharmacy, medical insurance, or healthcare support β’ 1+ year of supervisory or team lead experience β’ Experience working in a remote leadership capacity β’ Microsoft Office Suite (Excel, Outlook, Word) β’ Remote communication and coaching platforms β’ Experience managing dynamic, high-volume healthcare operations β’ Strong attention to detail and ability to lead with motivation Education Requirements β’ High school diploma or GED (Bachelors preferred) Company Overview β’ Executiveplacements.com is a platform for executives to upload their CV, search for jobs, and network. It was founded in 2011, and is headquartered in Johannesburg, NA - South Africa, ZAF, with a workforce of 11-50 employees. Its website is Apply tot his job