[Remote] Mortgage Advisor Associate

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. eLend is modernizing mortgage lending by blending human expertise with smart technology. As a Mortgage Advisor Associate, you will support borrowers exploring specialty loan options, drive lead conversion, and maintain compliance while connecting qualified borrowers with licensed loan advisors.

Responsibilities

Manage and convert specialty leads (construction, renovation, and chattel) provided by the company into qualified mortgage applications
Conduct high-volume outbound outreach, averaging 40–50 calls per day, while maintaining a professional and consultative approach
Interview prospective borrowers to gather financial and credit information
Seamlessly connect qualified borrowers with licensed loan advisors for next-step consultations
Maintain strong working knowledge of specialty lending programs and eligibility requirements
Ensure full compliance with all federal, state, and company mortgage regulations and policies
Maintain required state mortgage licensing standards applicable to the role
Provide regular updates to the Business Development Manager and Loan Advisors on lead conversion performance and loan status
Work toward monthly production and conversion goals
Support additional responsibilities based on experience and competencies

Skills

High School Diploma or GED required
Strong interpersonal and communication skills with the ability to build rapport quickly
Demonstrated understanding of mortgage products, lending criteria, and basic credit analysis
Ability to manage multiple leads and applications simultaneously in a fast-paced environment
Knowledge of federal and state mortgage regulations and internal compliance standards
Results-oriented mindset with a focus on customer experience and ethical lending practices
Alignment with and embodiment of eLend's core values
Active NMLS license preferred, licensed in at least one state
Candidates who have passed the NMLS SAFE Exam and require sponsorship will also be considered

Benefits

Comprehensive health, dental, and vision benefits
401(k)
Generous PTO and paid holidays
Hybrid work environment in Parsippany, NJ
Modern tools and tech-forward workflows

Company Overview

eLEND TPO® (formerly AFR Wholesale), the wholesale division of American Financial Resources, LLC DBA eLEND®, has been proudly supporting mortgage professionals since 1997. It was founded in 1997, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http://afrwholesale.com.

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