[Remote] Professional Service Manager

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup on a mission to transform the work experience for deskless employees. They are seeking a driven and tech-savvy Professional Service Manager to deliver professional services, set up features based on client workflows, and integrate Connecteam with other platforms.

Responsibilities

Meet with clients daily to deliver professional services
Work offline to complete tasks assigned by clients
Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions
Manage multiple tasks in a fast-paced, high-pressure environment
Collaborate with the CS and R&D teams to ensure a seamless customer experience

Skills

1 year of experience in a SaaS company – MUST
Native-level English proficiency – MUST
You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve
Strong team player with excellent communication and collaboration skills
Ability to thrive in a high-pressure environment

Benefits

Medical Coverage
Insurance plan
401K
Paid time off for vacation
Sick days

Company Overview

Connecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://connecteam.com.

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