[Remote] Quality Assurance Specialist - Remote

Note: The job is a remote job and is open to candidates in USA. Centro Benefits Research is expanding its team due to tremendous growth and increasing demand for its services. The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards, while also supporting continuous improvement across teams.

Responsibilities

• Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards
• Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams
• Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines
• Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements
• Collaborate effectively in a fast-paced, remote environment to ensure high-quality output across teams

Skills

• Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies
• Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy
• High attention to detail with a strong commitment to accuracy, consistency, and process adherence
• Strong written and verbal communication skills for communicating findings and collaborating crossfunctionally
• Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment
• Minimum of 1 year of experience in ancillary insurance or a related field
• Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations
• Training or coursework in insurance, finance, business, analytics, or a related discipline
• Familiarity with quality assurance processes, audit methods, or presentation review procedures

Benefits

• Health
• Wellbeing
• Retirement
• Other financial benefits
• Paid time off
• Overtime pay for non-exempt employees
• Robust learning and development programs
• Reimbursement of job-related expenses per the company policy
• Employee perks and discounts

Company Overview

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