[Remote] Remote Collections Account Representative

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. ARS National Services is a company focused on helping consumers navigate financial difficulties. They are seeking a Remote Collections Account Representative to handle calls, analyze financial situations, and negotiate payment plans while working from home.

Responsibilities

Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts

Skills

Candidates MUST reside in the greater Jacksonville area and be able to work from home
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening = your superpowers
Comfort with basic math (yes, you'll be working with percentages!)
Basic computer skills & reliable high-speed internet
Collections, sales, or call center experience

Benefits

Medical
Dental
Vision
401k
Vacation and Sick Time begins to accrue right away + 8 paid holidays

Company Overview

ARS is a proven leader in the accounts receivable management industry. It was founded in 1987, and is headquartered in Escondido, California, USA, with a workforce of 201-500 employees. Its website is http://www.arsnational.com.

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