Job Description
- Job Description:
- Lead Change Strategy & Execution
- Conduct change impact assessments and stakeholder interviews to inform tailored change strategies and execution plans aligned to business goals
- Engage Stakeholders & Build Alignment
- Develop and execute stakeholder engagement plans that foster alignment, address concerns, and build advocacy across all levels of the organization
- Design Communications & Enablement
- Create compelling communication strategies and content including executive messaging, user guides, job aids, videos, and other enablement tools to support awareness and adoption
- Deliver Training & Facilitation
- Design and facilitate instructor-led training sessions and develop scalable learning resources to equip users with the knowledge and confidence to adopt new tools and processes
- Drive Adoption & Measure Impact
- Define, collect, and analyze adoption metrics to assess progress, identify gaps, and inform continuous improvement
- Coach Leaders & Build Change Capability
- Support and coach project sponsors and leaders in their role as change champions, ensuring visible and active sponsorship throughout the initiative
- Establish & Sustain Change Networks / Super User Networks
- Build and manage change networks to extend reach, reinforce messaging, and sustain momentum across the organization
- Mitigate Resistance & Accelerate Buy-In
- Identify sources of resistance and develop targeted mitigation strategies to reduce friction and accelerate adoption
- Collaborate Across Teams
- Partner closely with client teams, internal consultants, and cross-functional stakeholders to ensure seamless execution and alignment
- Support Business Development
- Contribute to pre-sales efforts by participating in scoping conversations, estimating project effort, and drafting statements of work
- Requirements:
- 10+ years leading enterprise change initiatives with proven business outcomes
- Deep expertise in change leadership frameworks and methodologies
- Strong background in Microsoft technologies including M365 Copilot AI tools and IT transformation
- Executive presence with the ability to influence at all levels
- Exceptional communication skills—clear, concise, and audience-aware
- Experience developing training and communication assets across formats
- Agile mindset with the ability to pivot and adapt in dynamic environments
- Self-starter who can quickly assess, adapt, and deliver value to clients from day one
- Big 4 consulting experience and change management certification preferred
- Benefits:
- Work/life balance
- Exposure to new client challenges
- Supportive peer environment
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