Job Description
About the position
We are seeking a dynamic and experienced Senior Underwriting Manager to lead and
elevate our branch office underwriting operations. In this pivotal role, you
will drive both strategic and day-to-day activities, partnering closely with
regional leadership to achieve ambitious sales and profitability goals. The
ideal candidate is a skilled decision-maker and mentor who brings deep technical
underwriting expertise, strong agency relationship management, and a proven
ability to guide high-performing teams. This position offers the opportunity to
shape business outcomes, influence growth within an assigned territory, and play
a key leadership role in advancing our organization’s mission, values, and
long-term success.
- Responsibilities
- Participates with the regional manager and other appropriate persons in the branch office in preparing and carrying out the office’s business plan eachyear, including overseeing such activities and setting of business objectiveswith revisions and modifications as needed to meet the branch sales andprofit goals
- With the regional manager’s assistance, staffs the underwriting jobs under her or his supervision with persons who have the appropriate skills,abilities and interests to perform the assigned jobs
- Coordinates with the regional and claims manager in preparing or assisting in the preparation of required budgets for the branch office, such as manpowerand sales and the submitting of such budgets to management
- Coordinates with the regional manager on staffing and personnel administration, including assigning and maintaining proper jobclassifications and conducting timely and appropriate evaluations of jobperformances, for all persons under her or his supervision
- Directs and supervises underwriting activities of assigned Underwriting staff, including the quality, quantity and timeliness of work
- Maintains current company and department procedures. Assigns work, provides training and feedback to team members, and conducts timely and appropriateevaluations of job performance in the department
- Underwrites or provides assistance in underwriting large or unusual risks which require a high level of technical knowledge and skill in product andindustry
- Conducts reviews of underwriting files
- Assists regional manager with various projects as needed
- Decides whether to accept, decline or modify applications or requests to sell an insurance policy and once sold, recognizing and evaluating exposurechanges as they occur during a policy period and including an understandingof the company's target programs and coverage
- Evaluates, quotes and negotiates prices on applications from new and renewal customers and requests for changes in policies which requires anunderstanding of statutory requirements, ISO, company and NCCI coverage formsand endorsements and commercial line reference manuals, including Best’sUnderwriting Guide
- Demonstrates consistently above average proficiency in recognizing key underwriting issues and taking appropriate action on developed information
- Manages a group of agencies, including prospecting for new agencies, agency appointment, growth and development, maximization of agency profit sharingopportunities and credit management; evaluating agency factors, includingagency personnel, line diversification, loss ratio, agency book of business,volume and profit potential and which agencies to appoint or terminate
- Travel as necessary to perform sales and marketing activities, maintain territory, attend meetings, or for other reasons deemed necessary to fulfillposition requirements
- Solicit new business and retain renewal business through effective presentations to agency and customer audiences
- Manages and develops business in an assigned territory, including achieving profitable underwriting results, sales development and customer servicefunctions
- Formulates, plans and achieves sales budgets, with objectives to support business planning, for assigned accounts and territory, including setting andachieving premium and loss ratio goals, agency and prospecting calls andbusiness forecasting
- Working with a structured referral process, maintains, promotes and increases profitable sales from current and prospective customer accounts through,among other activities, regular agency visits, developing agencyrelationships and agency reviews
- Makes decisions within stated levels of authority and company guidelines, seeks exceptions to guidelines as needed when supported by appropriate data
- Identifies and takes appropriate action on changes in customer operations or financial conditions
- Participate in complex research, analysis or development projects requiring advanced skills as assigned directly from home office underwriting
- Maintains and promotes profitable business relationships with current and prospective customer accounts, through effective marketing, sales and serviceefforts
- Coordinates, promotes and markets claims, risk control and premium audit service plans to current and prospective customers
- Maintains current knowledge of corporate, regulatory and competitive changes in lines of business written
- Serve as a source of knowledge within the company
- As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO'smission, values, and culture
- Performs other duties as assigned
- Requirements
- Bachelor's Degree in Finance, Insurance, Risk Management, or other Business related field preferred; or equivalent experience
- Prior supervisory or management experience
- Minimum of 5-7 years’ experience in the following areas: Field Underwriting – Construction, Forest Products, Manufacturing, Oil &GasUnderwriting New & Renewal Business – Determine pricing and understandcommercial lines policy forms and coveragesAnalyzing & Managing Exposures – Develop action plans to manage risks andchanges during a policy periodAgency Management – Growth and development; prospecting; appointment; andmaximization of opportunities and responsibilitiesExternal Sales – Cultivate new business while demonstrating retention ofcurrent customers through presentations to agencies and customers
- Must be legally authorized to work in the United States
- Travel – overnight travel is required; must have a valid driver's license
- Benefits
- Competitive salary and benefits.
- Paid time off and 12 paid holidays a year.
- Health, dental, and vision insurance.
- Company paid life insurance – 2x annual earnings.
- Old Republic 401(k) Savings and Profit Sharing Plan.
- Education and training opportunities.
- Insurance designations encouraged with financial assistance available.
- Daily two-hour flexible start and end time for 7.5-hour workday.
- Employee Fitness Program.
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