Job Description
Job Description:
- Pay Range: $14.42hr - $19.42hrRequirement/Must Have:
- Minimum of 2 years of event planning and/or customer service experience.
- Experience in phone-based customer service roles.
- Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Outlook.
- Strong attention to detail and ability to manage multiple meetings simultaneously.
- Excellent oral and written communication skills.
- Strong problem-solving and analytical skills.
- bility to work during standard business hours and adjust schedule as needed.
- bility to work both independently and in a team environment. Experience:
- Experience in meeting or event planning preferred.
- Experience in the pharmaceutical or life sciences industry preferred.
- Experience coordinating venue, catering, and audio-visual services.
- Experience working with CRM systems and event management tools preferred.
- Experience using SharePoint, Salesforce, Smartsheet, or similar tools preferred.
- Experience using phone systems and communication platforms preferred. Responsibilities:
- Collaborate with core planning teams to support the logistics of assigned meetings.
- Coordinate all aspects of meeting logistics within established business rules and budget requirements.
- Secure and confirm venue bookings in compliance with approved guidelines and standard operating procedures.
- Plan and confirm food and beverage arrangements, including special requests.
- Review and secure audio-visual requirements based on meeting needs.
- Coordinate documentation and confirmations throughout the meeting lifecycle.
- Ensure timely completion of tasks and required documentation within defined service levels.
- Communicate effectively with planners, vendors, and stakeholders regarding task completion and follow-ups.
- pply client business and compliance rules throughout the planning process.
- Identify and escalate potential compliance risks.
- Maintain accurate records and ensure timely updates within planning systems.
- Liaise with internal and external stakeholders to ensure alignment and up-to-date information.
- Support additional team tasks as assigned. Should Have:
- Bachelor's degree preferred.
- Experience in life sciences or pharmaceutical event planning.
- Familiarity with event compliance standards.
- Experience working in fast-paced, high-volume environments. Skills:
- Strong organizational and multitasking abilities.
- Exceptional customer service skills.
- Effective communication and presentation skills.
- nalytical thinking and problem resolution.
- Time management and prioritization skills.
- Collaborative team-oriented mindset.
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