Technical Services Consultant

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

ABOUT UNIVERUS:

Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.

As part of the Univerus family, PDS combines over 50 years of human capital management expertise, now enhanced by the broader innovation and resources of Univerus.

PDS’ Vista® is the complete HCM software solution Built to Empower. All the pieces— human resources, payroll, benefits, recruiting, onboarding, time and attendance, self-service, analytics, extensive reporting, and workflow—on-premises or in the cloud, come together to simplify your business practices and processes.

POSITION DETAILS:

Hours: 8:00am to 5:00pm, Monday to Friday

Salary Range: $85,000 - $105,000 per year

Location: Remote - USA/CAN - preferably someone on the East Coast

ROLE OVERVIEW:

The Technical Consultant works with customers and the Implementation Consulting team to gather

technical business requirements and design custom solutions that meet unique business

objectives. This role develops technical solutions including data integrations, front-end web

customizations, custom SQL procedures, complex workflows, analytics, and reporting while

ensuring development best practices are followed.

ORGANIZATIONAL RELATIONSHIP:

Reports to Senior Technical Consultant, under the Professional Services department. Works

closely with Implementation Consulting team, directly interfaces with customers to understand

technical requirements, and collaborates with internal teams to develop tools that improve

implementation processes.

KEY RESPONSIBILITIES:

Collaborate directly with clients to understand business processes and technical

Gather and define technical requirements to meet custom business process and system

Present technical solutions and recommendations to client stakeholders
Develop architected custom solutions to best meet customer business requirements
Analyze and document technical design specifications

Utilize back-end, front-end, database, and scripting technologies to develop custom

Build custom 3rd party data integrations, SQL database objects and procedures, web front

Develop tools to assist customers and implementation teams with automating processes
Provide technical support and troubleshooting for implemented solutions

Perform unit testing of deliverables to validate business and non-functional specifications
Create and maintain technical documentation, implementation guides, and knowledge

Ensure development best practices are being followed throughout all projects

Engage in continuous learning to navigate changing business and customer needs
Stay current with emerging technologies and industry best practices
Share knowledge and best practices with team members and contribute to internal training

initiatives

Strong MS SQL knowledge and stored procedure development expertise
Experience programming with backend programming languages, with C#/.NET preferred
Experience with ASP.NET Web Forms and/or front-end JavaScript frameworks such as

Experience utilizing RESTful or SOAP APIs
Proficiency with scripting languages such as Python or PowerShell
Experience with report design and development, Crystal Reports® and/or Power BI preferred
Excellent communication skills, both written and verbal
Demonstrated ability to plan, organize and prioritize multiple projects independently
Strong analytical and problem-solving skills with ability to evaluate and recommend

Ability to meet deadlines and complete tasks accurately in a fast-paced environment

Minimum of 2-4 years of experience in technical consulting, software development, or a

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or

related technical field, OR equivalent combination of education and 4-6 years of relevant

Proven experience with database design and SQL development
Experience working directly with clients or customers in a consulting capacity preferred

Health and Dental
EFAP
RRSP Matching/401K
Generous Paid Time Off
Flexible Work Environment
Education Reimbursement Program

Our Commitment to Diversity, Equity & Inclusion

Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.

If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.

Please note that we may use AI as part of our recruitment and hiring process. While we may incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. We recognize that AI is not perfect, so all AI-generated outputs are subject to human review to ensure accuracy and fairness. Our goal is to use technology to support, not replace, thoughtful human decision-making in recruitment and hiring.

How to Apply

Ready to join us? Please submit your resume by following the application instructions outlined in this posting.

Apply tot his job

Apply To this Job