Job Description
Job Title: Technical Writer (MadCap Flare)
Location: Remote
Employment Type: Contract on W2
Job Summary
We are seeking an experienced Technical Writer with hands-on expertise in MadCap Flare to develop, organize, and maintain high-quality technical documentation. The ideal candidate will collaborate with product managers, engineers, and QA teams to create clear, concise, and user-friendly content for both technical and non-technical audiences.
- Key Responsibilities
- Create and maintain user guides, installation manuals, API documentation, online help systems, and release notes using MadCap Flare.
- Design and manage documentation templates, style guides, and topic-based content structures.
- Collaborate closely with SMEs (Subject Matter Experts) to gather technical details and translate them into accurate, readable documentation.
- Manage documentation projects through all phases - planning, writing, editing, publishing, and version control.
- Ensure consistency in tone, terminology, and structure across all deliverables.
- Convert complex technical concepts into clear, concise, and engaging content for target audiences.
- Utilize tools such as Git / SVN, Markdown, HTML/CSS, or XML to manage and publish documentation.
- Conduct peer reviews and maintain documentation quality standards.
- Required Skills and Qualifications
- Bachelor’s degree in Technical Communication, English, Computer Science, Engineering, or a related field.
- 3+ years of professional experience as a Technical Writer, preferably in a software or IT environment.
- Proven experience using MadCap Flare for authoring and publishing documentation.
- Strong understanding of single-sourcing, topic-based authoring, and responsive HTML5 output.
- Proficiency with HTML, CSS, and XML-based documentation workflows.
- Familiarity with version control systems (e.g., Git, Bitbucket, or SVN).
- Excellent writing, editing, and communication skills with attention to detail.
- Ability to work independently and manage multiple documentation projects simultaneously.
- Preferred Qualifications
- Experience documenting APIs, SDKs, or developer tools.
- Exposure to DITA, Confluence, Jira, or other documentation and collaboration tools.
- Familiarity with Agile/Scrum environments.
- Knowledge of graphic tools (e.g., Snagit, Visio, or Adobe Illustrator) for creating visual aids.
Keywords:
Technical Writer, MadCap Flare, Documentation Specialist, Online Help, API Documentation, XML, HTML, CSS, Version Control, DITA, Software Documentation
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