Job Description
Pet Valu is seeking a detail-oriented and service-driven Total Rewards Coordinator to join their Human Resources team. The role involves supporting the administration of group benefits programs across Canada and the U.S., assisting with bonus processing, and managing HRIS data to enhance employee satisfaction and retention.
Responsibilities
- Administer group benefits for employees and franchisees, including enrolments, terminations, and claims support
- Maintain benefits data in HRIS and ensure accurate integration with vendor systems
- Respond to benefits inquiries and communicate plan details and changes
- Support annual benefits renewal and open enrolment processes
- Prepare and submit compliance-related documentation
- Support the Employee Share Purchase Plan administration, including employee enquires as required
- Reconcile and process vendor invoices
- Coordinate and prepare monthly and quarterly bonus payments
- Support compensation reviews, including store minimum wage updates
- Assist with bi-weekly payroll audits and generate HR reports
- Maintain and update HRIS configurations and employee data
- Collaborate with HR and IT to troubleshoot system issues
- Manage employee inquiries with a focus on service and clarity
- Support onboarding, wellness events, and goodwill gift coordination
- Prepare employment verification letters and related documentation
- Participate in HR projects and committees (e.g., wellness, social)
- Contribute to continuous improvement initiatives
- Provide general administrative support to the HR team
- Provide backfill for Receptionist on lunch and/or days off
Skills
- 1–2 years of administrative HR experience, including benefits administration
- Post-secondary education in Human Resources or Business
- Intermediate proficiency in Microsoft Excel and Word (e.g., pivots, lookups, mail merges)
- Strong attention to detail and ability to manage confidential information
- Excellent communication skills and a proactive, solution-oriented mindset
- Ability to thrive in a fast-paced, collaborative environment
- Experience with Workday is an asset
Company Overview
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