Job Description
EB Test Company is seeking a Training Specialist to conduct, coordinate, and monitor training activities for their staff and network providers. The role involves planning and developing training programs, ensuring adherence to Trauma Informed Care principles, and maintaining strong collaborative relationships with stakeholders.
Responsibilities
- Conducts and monitors training activities and events at multiple office locations to include but not limited to New Employee Orientation, Trauma Informed Care, CPR, First Aid, SAMA, and other topic trainings
- May assist with planning, organizing, developing, and designing training and educational programs using acceptable, innovative methods, techniques and style
- May assist with researching, writing, and creating new training and instructional materials, teaching aids (audio and visual), and other course materials
- Demonstrates strong commitment to meeting the needs of our customers (children, community members, co-workers, donors, managers, and volunteers), in a friendly, outgoing, and professional manner
- Ensures every aspect of training has a Trauma Informed Care with a sensitivity to the populations served by SJRC
- Seeks ways to integrate a culture of excellence at each training presentation
- Responds to customers in a timely and thorough manner; does what is necessary to ensure customer satisfaction; prioritizes customer training needs and follows up with evaluating customer satisfaction
- Provides feedback to directors, managers and supervisors related to employee performance in training
- Builds and maintains strong, collaborative relationships with DFPS, the provider network and community stakeholders
- Oversees data entry of employee trainings in the training database. Able to (or willing to learn to) run reports to ensure data is complete and accurate
- Assists with scheduling monthly training and coordination of work assignments
- Completes records of training activities and attendance to include sign-in sheets, evaluation forms, training summaries, and statistics
- Responsible for set-up and break-down of tables and chairs and check-out of audiovisual equipment to other departments; ensures training rooms are kept clean and orderly
- Attends other departmental meetings to enhance communication and obtains training feedback regarding training needs of SJRC Texas/Belong and Network Providers departments
- Maintains inventory of supplies and equipment
- Updates and maintains data, records, and report in the Training Learning Management System
- Perform other related duties as assigned
Skills
- Bachelor's Degree from an accredited college or university in social services, marketing, training, or human services field
- Experience in adult learning and educational development
- Knowledge of Microsoft Office and use of Virtual platforms such as TEAMS
- Valid Texas Driver's License, good driving record, ability to provide own transportation and proof of current automobile insurance
- DFPS or Child Welfare Experience (minimum of 1-2 years' experience) – added to required (was preferred)
- Working knowledge of minimum standards for Child Placing Agencies
- Bilingual English/Spanish
- Experience with Adult Learning and Education (2 years preferred)
Company Overview
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