Job Description
Peak Living is currently seeking a qualified Learning & Development Specialist to join our team! Under the direction of the Director of Learning, the L&D Specialist assists in the development, delivery, and administration of company training. At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. We believe in developing high quality teams and empowering them in their roles to boost team performance. Knowledge / Skills / Ability • Ability to evaluate and fulfill company training needs based on community performance, attention to detail and dedication to maintain training standards. • Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects. • Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment. • Skilled in Microsoft Office Suite (Outlook, Excel, Word) and web-based tools • Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors. • Must be able to effectively communicate, comprehend, speak and read in English. Bi-lingual candidates are encouraged to apply. • Ability to comprehend legal documents and train on related rent collections and lease management and all areas of multifamily property management. • Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to interpret financial records, budgets, and other fiscal reporting. • Demonstrated understanding of property management operations. Preferred Education and Experience • A minimum of three (3) years multifamily experience, with a minimum of one (1) year in training. • Familiar with Federal, State and/or local Fair Housing laws. • College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required. Responsibilities • Design, plan, conduct and implement portfolio-wide training programs, policies and procedures. • Perform administrative tasks • Create and distribute training schedule, and establish priorities tied to strategic organizational needs and plans for the defined area. • Conduct regular needs analyses based on various evaluation techniques such as shopping evaluation, internal needs assessments and the like, to determine training needs and priorities. • Develop methods to transfer information and techniques from the training sessions to actual on-the-job performance. • Design, implement, update and evaluate training programs and events. • Organize, coordinate and ensure employee participation in area specific training sessions. • Offer and coordinate customized training as requested by upper level management. • Establish and monitor standards and control systems for implementing and evaluating training programs. • Maintain training resource files and participant attendance records. • Coordinate and implement transitional training for property takeovers and other training needs associated with the acquisition of properties. • Serve as an ambassador and role model of the company (you're always in the spotlight)! • Implement or direct implementation of all policies and procedures as outlined in the procedures manual. • Remain informed of trends in the apartment industry and in the training and development fields. • Perform and/or assist with special projects as needed by upper level management. Peak Living offers a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance. Apply tot his job