Job Description
About the position
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Reporting to the Vice President of PMO, the Project Management Portfolio Manager oversees a portfolio of strategic and operational projects, ensuring alignment with organizational priorities and successful execution. The Portfolio Manager optimizes delivery, maintains visibility into timelines, risks, and resource allocation, and acts as a bridge between leadership and execution teams to ensure initiatives are completed efficiently, on time, and within scope, with a focus on continuous improvement, scalability, and operational excellence
We are seeking a Project Management Portfolio Manager to oversee portfolio governance, including project intake and prioritization, while driving cross-functional coordination and enterprise change management to support adoption of initiatives. This position plays a critical role in project management, ensuring alignment with organizational goals, operational excellence, and compliance standards.
- Responsibilities
- Manages the project portfolio, ensuring all initiatives align with business priorities, timelines, and strategic objectives, and supports leadership in refining portfolio strategy
- Leads portfolio-level change management, driving adoption of new processes and systems while assessing impacts and preparing stakeholders
- Oversees the project intake process, evaluating and prioritizing new initiatives and enforcing governance standards and decision-making frameworks
- Maintains centralized, accurate portfolio data, ensuring quality and consistency across systems and enabling data-driven decisions through reporting and analytics
- Monitors portfolio health, tracking timelines, budgets, and outcomes, and delivering clear dashboards and reports to executives and stakeholders
- Identifies and manages portfolio-level risks and dependencies, ensuring effective mitigation strategies
- Supports resource planning and prioritization across projects to optimize capacity and efficiency
- Requirements
- Bachelor’s degree in business, operations, healthcare, or related field OR equivalent experience (Required)
- 5+ years of experience in project, program, or portfolio management (Required)
- Proven experience managing multiple projects or a portfolio of initiatives in a PMO or similar environment (Required)
- Experience implementing and operating within PMO governance frameworks, including project intake and prioritization (Required)
- Demonstrated experience leading change management initiatives and driving organizational adoption (Required)
- Experience working cross-functionally and partnering with stakeholders at multiple levels of the organization (Required)
- Experience tracking project performance, risks, and dependencies, and reporting to leadership (Required)
- Experience with resource planning and managing competing priorities across initiatives (Required)
- Knowledge of portfolio and project management methodologies (Agile, Waterfall, hybrid); PMO governance frameworks and best practices; change management principles and methodologies (e.g., ADKAR, Prosci); risk management and mitigation strategies; resource planning and capacity management; data analysis, reporting tools, and dashboarding (e.g., Excel, BI tools (Required)
- Strong leadership and cross-functional collaboration skills (Required)
- Effective communication and stakeholder management skills (Required)
- Strategic thinking and prioritization skills (Required)
- Change management and stakeholder adoption skills (Required)
- Problem-solving and critical thinking skills (Required)
- Organizational and time management skills (Required)
- Ability to align projects with business strategy (Required)
- Ability to influence without direct authority (Required)
- Ability to manage multiple initiatives in a fast-paced environment (Required)
- Ability to drive organizational change and adoption (Required)
- Ability to identify risks and proactively mitigate issues (Required)
- Nice-to-haves
- MBA or advanced degree (preferred)
- Licensure/Certification: PMP (Project Management Professional), Agile Certification, or similar (Preferred)
- Healthcare, pharmacy, or logistics experience (Preferred)
- Experience in high-growth or startup environments (Preferred)
- Experience implementing automation or process optimization initiatives (Preferred)
- Experience with systems like Zendesk, BestRx, or similar platforms (Preferred)
- Knowledge of pharmacy operations, logistics, or healthcare compliance; automation and AI-driven workflow optimization; financial management, budgeting, and ROI analysis (Preferred)
- Process improvement (Lean, Six Sigma) skills (Preferred)
- Technical aptitude (systems integration, automation tools) skills (Preferred)
- Executive-level presentation and storytelling skills (Preferred)
- Ability to scale processes in high-growth environments (Preferred)
- Ability to think strategically with execution focus (Preferred)
- Ability to interpret complex data and translate insights into action (Preferred)
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